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  1. Vervoe Help Center
  2. Candidate Support

Candidate Support

General

  • How-to: The Interview Assessment Process + FAQ
  • How to get started and using the Help Center
  • Delete my data
  • What is a skills assessment?
  • Candidate accessibility
  • Will my current employer be able to see my profile?
See all 7 articles

Tips for your Interview

  • Tips for a successful interview
  • Should I use my phone or computer to do my interview?
  • Which browser is recommended to complete my interview?

Audio/Video Troubleshooting

  • "JavaScript Disabled" - How to enable JavaScript in your Chrome browser
  • Why is it taking a long time for my video to upload?
  • Allow Your Browser Access to Your Camera and Microphone (macOS)
  • Allow Your Browser Access to Your Camera and Microphone (Windows)
  • Update the default camera on your browser.
  • I received an access to camera forbidden error. How do I give my browser permission to access my camera?
See all 10 articles

Common Questions

  • I received an email is not valid error.
  • Why don't I see an option to start the interview?
  • What if the interview has video/audio questions?
  • Assessment Troubleshooting
  • I’ve completed an interview. What happens next?
  • My interview expired. Can I get an extension?
See all 10 articles
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