Vervoe’s integration with JobAdder streamlines your candidate workflow and helps you predict job performance—all directly from your ATS. The integration is available to all Vervoe customers on any package plan, and it can be accessed via the Integrations page within your account settings.
Key Features
- Easily manage assessments within JobAdder
- Display Vervoe results in JobAdder custom fields
- Send assessments and track results with ease
Getting Started with the JobAdder Integration
To get started, simply follow these steps to enable the JobAdder integration in Vervoe:
1. Enable the Integration
- Go to the Integrations page in your Vervoe account settings.
- Toggle the JobAdder option to "on."
2. Authenticate Your JobAdder Account
- After enabling the integration, you’ll need to authenticate using your JobAdder ID.
- Please note: Authentication can take up to 24 hours.
3. Select the Custom Field for Vervoe Scores
- Once authentication is complete, you will need to select a custom field in JobAdder where Vervoe results will be displayed.
- This can be done by selecting the Score Custom Field from the dropdown menu.
Recommendation:
For clarity, we recommend creating a custom field called “Vervoe Score.” You can reach out to JobAdder support (support@jobadder.com) or work with your dedicated Customer Success Manager for assistance.
Sending Assessments to JobAdder
You can easily send active assessments to JobAdder directly from your Vervoe account. Here’s how:
- Navigate to the active assessment in your Vervoe account.
- Click the three-dot menu on the assessment card and select Send to JobAdder.
- A confirmation message will appear once the assessment has been sent.
You can also remove or withdraw assessments from JobAdder using the same menu.
Inviting Candidates to Assessments via JobAdder
To send assessments to candidates in JobAdder, follow these steps:
- Create a Job Application in your JobAdder account.
- Add a Candidate to the job application.
- Invite the Candidate to complete a Vervoe assessment:
-
- Click the Actions menu in the top right-hand corner.
- Select Vervoe, then choose the relevant assessment.
- Only active assessments in Vervoe can be used.
Once invited, the candidate will receive an email invitation from Vervoe to complete the assessment.
Create Vervoe Assessment Invited Note setting
By default is ON for new users and OFF for the existing ones.
If the setting is enabled, a note is created in JobAdder under the candidate’s application when they are invited to the Vervoe assessment.
Create Vervoe Assessment Error Note setting.
By default is Off.
If this setting is enabled, a note will be created in JobAdder under the candidate’s application when the invitation to the Vervoe assessment fails.
Viewing Vervoe Scores in JobAdder
When a candidate completes an assessment, the results, along with a link to their candidate integration card, are sent to JobAdder. You can quickly access and view the results from within your JobAdder account.
What Results are Sent to JobAdder?
- Only the overall score (without skill group breakdown) is sent.
- Results are sent once and will not be updated after manual grading.
- If a candidate is manually graded, the updated score will be sent as a note.
- If a candidate is rejected in Vervoe, the "rejected candidate" status is sent to JobAdder.
Score Custom Field will display all available custom fields in JobAdder that Vervoe can display the result in. For clarity, we recommend that customers contact JobAdder support (support@jobadder.com) and ask them to create a new custom field called “Vervoe Score”.
JobAdder Status Updates
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Vervoe receives the list of JobAdder statuses. If the user matches Vervoe statuses (invite, rejected, completed) and JobAdder statuses, when the candidate reaches this status, the JobAdder application will be updated. Added as a setting on the Vervoe side.
By default is Off. If the user does not set statuses (an empty field), no status updates will be sent.
Managing Candidates Across Multiple Job Applications
If a candidate applies for multiple jobs that require the same assessment:
- The candidate cannot take the same test twice.
- The score from the first assessment is reused for the second job application.
Example:
- Candidate applies for Job A → Completes Assessment A → Score is returned.
- Candidate applies for Job B → Assessment A is reused → Score is returned.
Handling Extension Requests
If a candidate requests an extension for more time to complete the assessment, the extension request will be raised in Vervoe. You will need to approve the extension in Vervoe. Once the candidate completes the assessment, their updated score will be passed back to JobAdder.
Need Help?
If you have any questions or need help getting set up, reach out to your Account Manager or contact us at support@vervoe.com.