Greenhouse Integration

1. The Greenhouse integration is available to customers on our Growth or Enterprise plan. You must have accounts on both platforms to enable the integration. 

   Important Notes: 

   • This integration requires authentication from Greenhouse to complete set up which can take up to 48hrs`

   • Only the first score will show on the Greenhouse integration card for each candidate. Updates due to AI or manual grading are not updated in Greenhouse

   • Only special configured Team Members in Greenhouse are able to manually grade from the candidate card that’s in Greenhouse

   • The manual grade is visible via the activity feed in Greenhouse

   • Users must not be signed into both Vervoe and Greenhouse in the same window when viewing an integration card - security will

    

Getting Started

1. Click on the image icon on the top right of your account and choose Integrations and choose Greenhouse in the left side panel.

2. Move the toggle button to "Enable Greenhouse Integration"

3. Send request to Greenhouse to establish connection

   1. Under Greenhouse API key, copy the key

   2. Go to Greenhouse Support Center and click Get help in top right hand corner. A widget called “How can we help” will expand in the bottom right hand corner.

   3. Type your query, e.g. “Enable Vervoe integration” and follow the instructions to open a support ticket.

Once the connection has been established, generate a Harvest API key in Greenhouse and add this to your Greenhouse Integration page in Vervoe. This will allow you to grade candidate answers right through Greenhouse. Instructions on generating this key can be found here.

Using Vervoe in Greenhouse

Once the integration is complete all of your active assessments will automatically be available to select as a stage via your interview.

Adding the Vervoe Interview Stage

To add the stage to your Interview Plan:

• Navigate to a specific job, and click the Job Setup tab

• Click Interview Plan

• Scroll down the page, and click the green + Add Stage button

• Select Vervoe Assessment, and click the Add button

Configuring the Stage

Once the stage has been added, click Edit Take Home Test. From there, you will see a drop-down menu that reflects the assessment that you’ve previously set up in Vervoe. Select the appropriate assessment, assign at least one Greenhouse user to grade/review submitted assessment, and then click Save.

Keep in mind that all configuration of the assessment itself, as well as the email template, will need to be handled in Vervoe.  While you will click "Send Test" from within Greenhouse, the interview instructions are actually sent by Vervoe. 

Sending the Test

When candidates are moved into the Vervoe Interview stage, Greenhouse will display a Send Test link. While you will click "Send Test" in Greenhouse, the interview instructions will actually be sent through Vervoe.

The status of the assessment will be viewable in Greenhouse:

• Take Home Test to be sent.

• Waiting for candidate to submit test

• Scorecard due from <DESIGNATED_GRADER>

Reviewing Test Results

Once the candidate has submitted their assessment, the Interview Kit will contain a link to view this. The Vervoe candidate card looks like this: