In this article:
Customizing Emails
The whole process of job hunting and waiting to hear back is stressful. Many times candidates rarely hear back from companies after they have applied or interviewed. Plus, it is not just in the candidates' best interest but yours to keep them in the loop.
Communicating with your candidates throughout the interview process helps maintain a positive experience with your company and therefore a positive image of your organization.
Vervoe sends out emails for you, even when you reject a candidate.
With every skills assessment that is sent out candidates receive an automated email inviting them to take the skills assessment. You can preview these messages or customize them as you would like.
**Make sure to update your company profile so that emails sent to candidates and the assessment welcome page are personalized with your company logo.**
Click open the skills assessment that you would like to update, then click on the “Invite” tab. On the left side panel click “Invite Settings”.
Next, navigate to the "Invite settings" tab on the left side panel. You will see the options to "Edit and Preview Email" at the top of this section.
You can also preview and customize the Rejection email in this section. The option to enable/disable this feature and edit the rejection message sent to candidates can be found below the Instructions to candidates field, titled "Preview and edit rejection email". This email will be sent out only if you reject a candidate and have this feature checked.
Direct Candidate Messaging
You can also send candidates that have registered and started the interview process individual emails. This feature is available only on our Pro Plan and above.
To send individual email messages, click open the candidate card, click on the 3 dot menu and choose “Email”.
A window will appear with a blank message. You can change the subject and type your message into the box. Make sure that you select "Send" when you have finished.
The message will appear to be sent from the email address tied to your account.
Invite Candidates via Email
To send individual email invites to candidates select the 3 dot menu located in the bottom right corner of your assessment box. Then, click "Invite Candidates". You will be directed to the share your assessment page which gives you the option to create links to your assessment and invite candidates via email to your assessment.
You can add the names and email addresses of every candidate you wish to invite.
You also have the option to import a CSV file that includes all the names and email addresses of these candidates.
The CSV should contain full names and email addresses.
Must be in the following format:
Row 1 Column 1 header= name ; Row 1 Column 2 = email
and then fill in rows accordingly.
The message candidates will receive can be previewed and customized by selecting "Preview Invitation Email" next to the send invitations button under the Invite via email section.
Once you are done make sure to click Send invitations.