Welcome to Vervoe! We use AI to identify your top candidates by assessing how they perform in real-world scenarios. Our machine learning is made up of three models to calculate scores, including a Preferences Model, which learns what a poor, average, and excellent response looks like based on how you grade.
This page will guide you through:
- How our AI models work
- How to train our AI based on what matters to you
Next Steps
- Follow the login process (below) to activate your account
- Watch the videos provided 📹
- Align with your team on grading
- Start grading candidate responses
- Begin shortlisting!
Login Process
Please read the instructions carefully:
- You’ll receive an email titled ‘Customer Success has invited you to join [Company Name] Account’ from noreply@vervoe.com
- If you don’t see the email, check your junk or spam folder
- Click the link in the email and follow the prompts to activate your account
- If you’re having trouble logging in, it may be due to government email filters blocking our tracking system. If this is the case, here is a video on how to troubleshoot this.
To manage your notifications:
- Click the bell icon on the assessment to stop receiving email notifications for every completion. Here is a video on how to update your notification settings.
If you need help locating your invitation, contact support@vervoe.com.
Viewing Assessment Questions
If you haven’t been introduced to the questions created for your team in consultation with our Director of Assessment Solutions, you can preview them as follows:
- Click on the assessment
- Select the ‘Preview’ button in the top right corner
Understanding Vervoe’s AI
Learn how our AI models score candidates and how you can influence what the AI learns.
Grading and AI Optimisation
How to use Vervoe's optimisation portal to grade live responses.
Once you’ve graded enough responses, the system will display a ‘high’ status on each question – this means the AI has developed a strong understanding of your preferences.
If you haven’t reached high status, don’t stress – the AI is still learning and will continue to improve the more you grade. It’s completely up to you how far you want to go with training our AI.
We recommend aligning with your internal team to decide when to stop grading and begin shortlisting.
Important: AI scoring is dynamic – scores can change based on new grades, completions, or removed candidates. We recommend waiting 24 hours after any updates before shortlisting.
Additional Resources
Here are some extra materials you can share with your team: