Personal Care Assistant: Interview Guide
Candidate:
Skills assessment score (%):
This interview guide is intended to be used in conjunction with the Vervoe skills assessment. Where a candidate has scored Low - Medium on a skill, focus on asking more questions from that skill to gain deeper insight into their level of competency.
Competency / Skill |
Candidate with this will display |
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Medium |
High |
Personal Care Assistant |
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Questions |
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Tell us what you enjoy about being a personal care assistant?
What qualities do you think are important in personal care?
Tell us about a particularly complex case or client you have had to manage. |
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Comments:
Competency / Skill |
Candidate with this will display |
Low |
Medium |
High |
Empathetic |
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Questions |
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Can you tell us about when you have taken the time to go the extra mile, to be kind at work?
Have you had to provide emotional support to a client or their family? If so, tell us about it. |
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Comments:
Competency / Skill |
Candidate with this will display |
Low |
Medium |
High |
Sensitivity / Discrete |
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Questions |
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Why do you think discretion is important for a personal care assistant?
Describe a time where you have handled a particular situation with discretion or sensitivity.
How do you maintain sensitivity in personal situations with your clients? |
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Comments:
Competency / Skill |
Candidate with this will display |
Low |
Medium |
High |
Health and safety |
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Questions |
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Describe a situation where you encountered a health and safety issue at work. What did you do?
What sort of health and safety issues do you think you need to be aware of in this role?
Describe a time where your patient refused help or become agitated or violent. How did you handle this situation? |
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Comments: