Junior Sales Representative: Interview Guide
Candidate:
Skills assessment score (%):
This interview guide is intended to be used in conjunction with the Vervoe skills assessment. Where a candidate has scored Low - Medium on a skill, focus on asking more questions from that skill to gain deeper insight into their level of competency.
Competency / Skill |
Candidate with this will display |
Low |
Medium |
High |
Sales |
|
|
|
|
|
Questions |
|
|
|
|
If you were successful in this role, how would you set yourself up for success?
What motivates you?
Can you share a time where you were motivated to achieve something that seemed impossible?
If you were to sell me this pen, what questions would you ask me? |
|
|
|
Comments:
Competency / Skill |
Candidate with this will display |
Low |
Medium |
High |
Resilience |
|
|
|
|
|
Questions |
|
|
|
|
Describe a time where the odds have been stacked against you and you persevered to get a positive outcome.
Tell me about the last time you felt overwhelmed or frustrated at work. How did you work through this?
How do you handle setbacks? Please provide an example.
How does it impact you when a number of people turn you down? |
|
|
|
Comments:
Competency / Skill |
Candidate with this will display |
Low |
Medium |
High |
Growth Mindset |
|
|
|
|
|
Questions |
|
|
|
|
Describe a time where you have received constructive or critical feedback. How did you feel? How did you address the feedback that was provided?
What’s the biggest goal you’ve achieved?
Describe a time where you felt overwhelmed about a task or project but ended up performing well. How did you work through the initial negative feeling? |
|
|
|
Comments:
Competency / Skill |
Candidate with this will display |
Low |
Medium |
High |
Communication/Listening |
|
|
|
|
|
Questions |
|
|
|
|
Tell me about a time where you felt you didn’t communicate your best. How did you correct the situation?
How would you build rapport with customers?
Why do you think listening is more important than talking in this role?
How would you communicate product/service features to a customer who didn’t understand them? |
|
|
|
Comments: