Virtual Assistant: Interview Guide
Candidate:
Skills assessment score (%):
This interview guide is intended to be used in conjunction with the Vervoe skills assessment. Where a candidate has scored Low - Medium on a skill, focus on asking more questions from that skill to gain deeper insight into their level of competency.
Competency / Skill |
Candidate with this will display |
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Medium |
High |
Virtual Assistant |
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Questions |
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What do you enjoy the most and least about being a virtual assistant?
Tell me about the last time you felt stressed at work. What was the situation and how did you handle it? |
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Comments:
Competency / Skill |
Candidate with this will display |
Low |
Medium |
High |
Initiative |
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Questions |
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How do you keep yourself engaged working remotely?
Tell me about a time you have gone above and beyond what has been asked of you for a task, project, or your role as a whole.
Describe a time where you have had to make a decision where you haven’t had all of the necessary information. |
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Comments:
Competency / Skill |
Candidate with this will display |
Low |
Medium |
High |
Communication |
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Questions |
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Describe a time where there has been a communication breakdown in your role between someone you were working for.
Tell us about a time where you have had to communicate a hard message to someone you have worked for or a customer. How did you deliver this?
Describe a time where you have taken on a job or task and later realized it was too big or you couldn’t complete it. How did you manage this? |
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Comments:
Competency / Skill |
Candidate with this will display |
Low |
Medium |
High |
Organized |
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Questions |
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Tell me how you manage to keep track of the various tasks you’re assigned to ensure everything is completed.
Describe a time where you have missed a deadline or forgotten to complete a task. What was the situation, why was it missed and what was the outcome? |
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Comments: