Stocker: Interview Guide
Candidate:
Skills assessment score (%):
This interview guide is intended to be used in conjunction with the Vervoe skills assessment. Where a candidate has scored Low - Medium on a skill, focus on asking more questions from that skill to gain deeper insight into their level of competency.
Competency / Skill |
Candidate with this will display |
Low |
Medium |
High |
Stocker |
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Questions |
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Are you confident that you are physically able to work 8+ hour shifts on your feet lifting heavy stock and merchandise?
What was the most physically demanding job you have done? How did you manage?
How do you see this role fitting into the overall business?
What value do you think you will bring to the team? |
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Comments:
Competency / Skill |
Candidate with this will display |
Low |
Medium |
High |
Customer Service |
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Questions |
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Why do you think customer service is important in this role?
How will you build relationships with internal stakeholders in this role? |
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Comments:
Competency / Skill |
Candidate with this will display |
Low |
Medium |
High |
Communication Skills |
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Questions |
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What challenges do you think you will encounter in this role? How will you overcome them?
Tell me about a time where your message was misinterpreted. Do you know why? What did you learn? |
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Comments:
Competency / Skill |
Candidate with this will display |
Low |
Medium |
High |
Attention to detail |
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Questions |
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How do you ensure you have consistent attention to detail in your work?
Tell me about a time you discovered that you made a mistake in your work. How did you discover this and what did you do to rectify?
What would you do if you found that the level of stock didn’t match up with what was on the order form? |
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Comments: