In this article:
Customizing Emails
The whole process of job hunting and waiting to hear back is stressful. Many times candidates rarely hear back from companies after they have applied or interviewed. Plus, it is not just in the candidates' best interest but yours to keep them in the loop.
Communicating with your candidates throughout the interview process helps maintain a positive experience with your company and therefore a positive image of your organization.
Vervoe sends out emails for you, even when you reject a candidate.
With every skills assessment that is sent out candidates receive an automated email inviting them to take the skills assessment. You can preview these messages or customize them as you would like.
NOTE: Make sure to update your company profile so that emails sent to candidates and the assessment welcome page are personalized with your company logo.
There are two ways to view/edit the Invitation Settings:
- Click open the skills assessment that you would like to update, then click on the “Invite” tab. From there, click the “Preview/Edit invitation email” link, and the invitation email will populate.
- You can also preview and customize additional invitation settings (candidate rejection email, reminder emails, introduction email, etc.) by clicking the "Settings" button within your assessment, then scrolling down to the "Invitation Settings" section on the left-hand side.
Direct Candidate Messaging
You can also send candidates that have registered and started the interview process individual emails.
To send individual email messages, click open the candidate card, click on the 3 dot menu and choose “Email”.
A window will appear with a blank message. You can change the subject and type your message into the box. Make sure that you select "Send" when you have finished.
The message will appear to be sent from the email address tied to your account.