Candidates have a default of 4 days to complete the online skills assessment and are sent an email reminder 48 hours before the expiration, however, the deadline can be amended under 'settings' 'time limit and deadline'.
They have the option to request more time from their accounts. If they request more time, you will receive a notification in-app so you may extend the deadline in the Candidate section in the Invite tab. You can extend by clicking on the 3 dot menu as shown below, and choose Extend.
Candidates will provide a reason for their extension request which you can review and decide on their extension request outcome.
You can also choose to extend the deadline before they even request it to give them more time or reinvite them to the assessment. Candidate's answers will be saved if they have answered questions.
If multiple candidates request more time and you would like to extend them all, you can click on the number in the Extensions section in the top stats bar and you will be able to Approve all requests at once.
If a candidate has previously had a deadline extension you will see an ‘Extension Received’ label to the candidate row on the Invite page + Candidate Report Card.
To learn more about updating the overall assessment deadline for all candidates, read this section.
For more information on candidate cards, read this article here.