You have created your job opportunity and you have posted your job ad in social media channels, job boards or your career site page - so what's next?

Candidates who are interested in your open role will apply and once they do you will receive notification of their progress. 

In the image above, notice the candidates in the first stage.
The only card that needs attention at the moment is the one with the bright orange banner that says "Action Required". This means the candidate completed the assessment and is ready for grading.

The other applicants started the application/assessment but have not completed it yet. They have 4 days to complete an assessment.  

Please note
: They receive email reminders before the expiration. If their time expires, they have an option to request more time through their candidate account. You will receive a notification of the request so you can decide to reset or not. If you reset the assessment, they will receive a notice by email updating them of the new expiration.

Grading a Candidate

Click on card that says "Action Required". The card will expand just like the image below.

The card shows information the candidate has chosen to complete in the profile section.
Click on the red button that says "Score Responses" to view their responses for the assessment. 

A new window will open like below. 

This particular assessment requires you to subjectively grade each question. All of our library assessments include a suggested answer to help you grade the responses. 

Once you are done grading the answers, click on the X to close the window. 

The candidate's score will now appear in their card. 

Depending on their performance you can decide to either Reject or Progress them to the next stage.
If you click Reject, you get a pop up confirmation window. Make sure to only reject the candidate if you are absolutely sure.
**Once you reject them it cannot be undone.
The candidate will receive a rejection email once you confirm. ***

You can click on the Progress button to send the candidate to the next stage. If you would like them to skip a stage you can simply click and drag the card to the desired stage.


Team Member Scoring

Team members can now grade each candidate independently. The profile image of each team member who has scored an interview will appear in the candidate card they have graded.
When grading the questions, an image icon of team member who submits a score will appear next to the score on the top right corner of the question and the average score from all team members will be shown. 


Adding Comments and Sharing the Candidate Card

You can add comments in every candidate card. If you have team members collaborating in the hiring process, you can each add your thoughts in the comments section. 

**Please note: Comments are not visible to candidates.**

If you would like to share a candidate card with someone in your company that is not on your account, you can create a public link to share. Click on the radio button on the top right corner. 

Resetting an Interview

All candidates are given 4 days to complete their online interviews. An email reminder is sent 48 hours before the expiration.
If the time expires, candidates have an option to request more time from their candidate account. If they request more time, you will receive a notification letting you know that extra time has been requested. The candidate card will have an "Action Required" banner and "Reset Interview" will appear under the assessment script name.
Once you confirm and reset the interview, the candidate will receive the email set up for that stage.

See the image below:

If you decide to reset the interview, the candidate will receive an email notification with an additional 4 days to complete.

Emails sent to candidates

Emails sent to candidates automatically can be previewed and customized at every stage. Simply click on the 3 dot menu of the assessment or stage title. 

Please note that if you would like to customize your messages please make sure to do this before inviting candidates to apply. Please read our article on sending emails to candidates here

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