FAQs

Collection of the most frequently asked questions.

Jennifer Shellef avatar Brooke Evans avatar David Weinberg avatar
26 articles in this collection
Written by Jennifer Shellef, Brooke Evans, and David Weinberg

Where do I manage the job links I created?

Jennifer Shellef avatar
Written by Jennifer Shellef
Updated this week

I can't score, reject, or load candidate cards.

This article provides instructions for those experiencing issues with rejected candidates, scoring candidates, and loading candidate cards.
Brooke Evans avatar
Written by Brooke Evans
Updated over a week ago

Can I get candidates to fill out their profile details before completing a Talent Trial?

This articles outlines best practices around using candidate profiles.
Brooke Evans avatar
Written by Brooke Evans
Updated over a week ago

Browser Compatibility

Find out which browsers work best with Vervoe. (Safari, Firefox, IE, Edge, Chrome)
Brooke Evans avatar
Written by Brooke Evans
Updated over a week ago

How do I edit a job once I already created it?

This explains how to go back and edit your job description once your job has already been created.
Brooke Evans avatar
Written by Brooke Evans
Updated over a week ago

I get a 404 error when I click my job application link.

An error message appears when I click my job application link.
Brooke Evans avatar
Written by Brooke Evans
Updated over a week ago

What's new with Vervoe?

This articles includes details on our most recent feature updates.
Jennifer Shellef avatar
Written by Jennifer Shellef
Updated this week

I am unable to add more team members

Jennifer Shellef avatar
Written by Jennifer Shellef
Updated over a week ago

GDPR Compliance

Jennifer Shellef avatar
Written by Jennifer Shellef
Updated over a week ago

Is there a help center for candidates?

Information on the help available to candidates.
Jennifer Shellef avatar
Written by Jennifer Shellef
Updated over a week ago

Can candidates see the comments I add in their cards?

Jennifer Shellef avatar
Written by Jennifer Shellef
Updated over a week ago

White label domain service

Jennifer Shellef avatar
Written by Jennifer Shellef
Updated over a week ago

Does Vervoe have an open API?

Jennifer Shellef avatar
Written by Jennifer Shellef
Updated over a week ago

How do I finalize a job once I have hired someone?

Learn how to deactivate your job so candidates are no longer able to apply.
Jennifer Shellef avatar
Written by Jennifer Shellef
Updated over a week ago

I am trying to test the candidate experience and I get a 404 (or 403) error when I click "View Interview".

Jennifer Shellef avatar
Written by Jennifer Shellef
Updated over a week ago

Is there a way to see all of a candidates' answer in one place? Is it possible to export their answers?

Jennifer Shellef avatar
Written by Jennifer Shellef
Updated over a week ago

What file type and size should the logo image be?

Jennifer Shellef avatar
Written by Jennifer Shellef
Updated over a week ago

How do I delete my account?

Jennifer Shellef avatar
Written by Jennifer Shellef
Updated over a week ago

How do I delete a candidate card?

Jennifer Shellef avatar
Written by Jennifer Shellef
Updated over a week ago

How can I set the expiration date for the Talent Trial?

Jennifer Shellef avatar
Written by Jennifer Shellef
Updated over a week ago

When will my job post appear in Indeed?

Jennifer Shellef avatar
Written by Jennifer Shellef
Updated over a week ago

Does Vervoe replace face-to-face interviews?

David Weinberg avatar
Written by David Weinberg
Updated over a week ago

Is Vervoe a video interviewing tool?

David Weinberg avatar
Written by David Weinberg
Updated over a week ago

How do I move a candidate back to a previous stage?

Jennifer Shellef avatar
Written by Jennifer Shellef
Updated over a week ago

How long will it take candidates to complete an automated interview?

David Weinberg avatar
Written by David Weinberg
Updated over a week ago

Translating into other languages

Information on localization and editing fields into other languages for the Talent Trial.
Jennifer Shellef avatar
Written by Jennifer Shellef
Updated over a week ago